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Permission denied on license.json file

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  • Permission denied on license.json file

    Hello,

    Checked on some server and see in /usr/local/apache/logs/stderr.log that there are some permission issues with Imunify license file:
    2019-11-07 15:03:56.964 [STDERR] Failed to load license: [Errno 13] Permission denied: /var/imunify360/license.json
    2019-11-07 15:05:40.209 [STDERR] Failed to load license: [Errno 13] Permission denied: /var/imunify360/license.json

    -rw------- 1 root root 1.6K Nov 7 12:56 /var/imunify360/license.json

    This is only on LiteSpeed servers, since there is no stderr.log file in Apache.
    Any idea how to get this fixed?

  • #2
    I did find the same on Apache servers aswell:
    Failed to load license: [Errno 13] Permission denied: /var/imunify360/license.json
    In /usr/local/apache/logs/error_log

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    • #3
      Hello Morten! We are really sorry about your experience, these errors are not critical. Developers work on improvement of malware scan modules and in 4.4 version it will be released to beta. Thank you for contacting us.

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      • #4
        Ok, thanks for your feedback. I know its not critical, just wanted to notify you so you can improve your product

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        • #5
          Thanks, Morten! Happy to hear it and thanks for following up! We do our best to deliver the most reliable software for server protection.

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