Permission denied on license.json file

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  • abc2000x2000
    Member
    Forum Explorer
    • Mar 2021
    • 44

    #1

    Permission denied on license.json file

    Hello,

    Checked on some server and see in /usr/local/apache/logs/stderr.log that there are some permission issues with Imunify license file:
    2019-11-07 15:03:56.964 [STDERR] Failed to load license: [Errno 13] Permission denied: /var/imunify360/license.json
    2019-11-07 15:05:40.209 [STDERR] Failed to load license: [Errno 13] Permission denied: /var/imunify360/license.json

    -rw------- 1 root root 1.6K Nov 7 12:56 /var/imunify360/license.json

    This is only on LiteSpeed servers, since there is no stderr.log file in Apache.
    Any idea how to get this fixed?
  • morten
    Senior Member
    • Aug 2017
    • 129

    #2
    I did find the same on Apache servers aswell:
    Failed to load license: [Errno 13] Permission denied: /var/imunify360/license.json
    In /usr/local/apache/logs/error_log

    Comment

    • skhristich
      Senior Member
      • Nov 2019
      • 595

      #3
      Hello Morten! We are really sorry about your experience, these errors are not critical. Developers work on improvement of malware scan modules and in 4.4 version it will be released to beta. Thank you for contacting us.

      Comment

      • morten
        Senior Member
        • Aug 2017
        • 129

        #4
        Ok, thanks for your feedback. I know its not critical, just wanted to notify you so you can improve your product

        Comment

        • skhristich
          Senior Member
          • Nov 2019
          • 595

          #5
          Thanks, Morten! Happy to hear it and thanks for following up! We do our best to deliver the most reliable software for server protection.

          Comment

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