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buagent (r1soft) failed after upgrade to new kernel cloudlinux

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  • buagent (r1soft) failed after upgrade to new kernel cloudlinux

    We upgrade cloudllinux to new kernel 2.6.18-374.3.1.el5.lve0.8.44 and suddenly r1soft agent failed to start

  • #2
    Dear support,

    after upgrading our cloudlinux server to 2.6.18-374.3.1.el5.lve0.8.44 x86_64 our buagent could not started.

    root@server1 [~]# /etc/init.d/buagent start
    /etc/init.d/buagent start: buagent could not be started
    root@server1 [~]# r1soft-cki
    Checking for binary module
    Waiting |
    No binary module found
    Gathering kernel information
    Gathering kernel information complete.
    Creating kernel headers package
    Checking /lib/modules/2.6.18-374.3.1.el5.lve0.8.44/source/ for kernel headers
    Checking /usr/src/kernels/2.6.18-374.3.1.el5.lve0.8.44-x86_64/ for kernel headers
    Checking /lib/modules/2.6.18-374.3.1.el5.lve0.8.44/build/ for kernel headers
    Unable to find a valid source directory.
    Please install the kernel headers for your operating system.

    trying to install kernel-headers, its already there

    Loaded plugins: fastestmirror, rhnplugin, security
    Loading mirror speeds from cached hostfile
    * cloudlinux-x86_64-server-5: xmlrpc.cln.cloudlinux.com
    Excluding Packages in global exclude list
    Finished
    Setting up Install Process
    Package kernel-headers-2.6.18-374.3.1.el5.lve0.8.44.x86_64 already installed and latest version
    Nothing to do

    Need your help.

    Thank you

    Kalpin

    Comment


    • #3
      You should install kernel-devel package, not kernel-headers
      It will start working after that.

      Comment


      • #4
        Hello Igor,

        thank you very much. buagent now is working properly.

        Regards

        Kalpin

        Comment

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