Installation Error Cloud Linux & Cpanel & Kernels

[indiefamous]

Ive followed all the direction to install CL on my server, but I still get a blank screen when I login to WHM and the LVE Plugin. My user account stats stay at 0/100.

Its pretty strange because in WHM it states that I am running: Cloudlinux 5.8 x86_64

Here are outputs for some of the common commands Ive seen posted around here to help you out:

#uname -a

Linux server1.famousmedianetwork.com 2.6.33.5-rscloud #2 SMP Thu Jun 10 15:26:23 UTC 2010 x86_64 x86_64 x86_64 GNU/Linux

# uname -r
2.6.33.5-rscloud

# /etc/init.d/httpd -M|grep hosting
[warn] module hostinglimits_module is already loaded, skipping
Syntax OK
hostinglimits_module (shared)

# rpm -qa|grep lve
liblve-0.8-56.el5.cloudlinux
lve-utils-0.6-10.el5.cloudlinux
lve-0.8-56.el5.cloudlinux
kernel-headers-2.6.18-408.8.2.el5.lve0.8.61.3
kernel-2.6.18-408.8.2.el5.lve0.8.61.3
liblve-devel-0.8-56.el5.cloudlinux
pam_lve-0.3-2.el5.cloudlinux
lve-stats-0.8-2.el5.cloudlinux
kernel-xen-2.6.18-408.8.2.el5.lve0.8.61.3

# rpm -qa | grep kernel
kernel-headers-2.6.18-408.8.2.el5.lve0.8.61.3
kernel-2.6.18-408.8.2.el5.lve0.8.61.3
kernel-xen-2.6.18-408.8.2.el5.lve0.8.61.3

# rpm -qa | grep iolimits
returns nothing

Im not sure if there is a kernal issue or not but when installed CloudLinux, i received an error message. Here is the entire install output. Any help would be greatly appreciated!!

root@server1 [~]# sh cpanel2cl -k my.server.license

pcilib: Cannot open /proc/bus/pci
lspci: Cannot find any working access method.
pcilib: Cannot open /proc/bus/pci
lspci: Cannot find any working access method.
Loaded plugins: fastestmirror, rhnplugin
Cleaning up Everything
2.6.33.5-rscloud
Your server has non-standard kernel installed (see above)
To resolve the issue, we can unregister this kernel RPM fr om RPM database.
Do you want to do that [Y/N]: y
Removing non-standard kernels fr om RPM database
rpm: no packages given for erase
pcilib: Cannot open /proc/bus/pci
lspci: Cannot find any working access method.
pcilib: Cannot open /proc/bus/pci
lspci: Cannot find any working access method.
Loaded plugins: fastestmirror
Cleaning up Everything
Loaded plugins: fastestmirror
Determining fastest mirrors
* cloudlinux-base: download.cloudlinux.com
* cloudlinux-updates: download.cloudlinux.com
Excluding Packages in global exclude list
Finished
Setting up Install Process
Resolving Dependencies
--> Running transaction check
---> Package yum-rhn-plugin.noarch 0:1.1.7-1.el5.cloudlinux.8 set to be upd ated
--> Processing Dependency: rhn-client-tools >= 1.1.15-1.el5.cloudlinux.3 for package: yum-rhn-plugin
--> Processing Dependency: rhn-setup for package: yum-rhn-plugin
--> Running transaction check
---> Package rhn-client-tools.noarch 0:1.1.15-1.el5.cloudlinux.4 set to be upd ated
--> Processing Dependency: rhnlib >= 2.5.20 for package: rhn-client-tools
---> Package rhn-setup.noarch 0:1.1.15-1.el5.cloudlinux.4 set to be upd ated
--> Processing Dependency: rhnsd for package: rhn-setup
--> Running transaction check
---> Package rhnlib.noarch 0:2.5.26-1.el5.cloudlinux set to be updated
---> Package rhnsd.x86_64 0:4.9.5-2.el5.cloudlinux set to be updated
--> Processing Dependency: rhn-check >= 0.0.8 for package: rhnsd
--> Running transaction check
---> Package rhn-check.noarch 0:1.1.15-1.el5.cloudlinux.4 set to be updated
--> Finished Dependency Resolution

Dependencies Resolved

================================================== ==============================
Package Arch Version Repository Size
================================================== ==============================
Installing:
yum-rhn-plugin noarch 1.1.7-1.el5.cloudlinux.8 cloudlinux-base 74 k
Installing for dependencies:
rhn-check noarch 1.1.15-1.el5.cloudlinux.4 cloudlinux-updates 55 k
rhn-client-tools noarch 1.1.15-1.el5.cloudlinux.4 cloudlinux-updates 668 k
rhn-setup noarch 1.1.15-1.el5.cloudlinux.4 cloudlinux-updates 107 k
rhnlib noarch 2.5.26-1.el5.cloudlinux cloudlinux-updates 70 k
rhnsd x86_64 4.9.5-2.el5.cloudlinux cloudlinux-updates 40 k

Transaction Summary
================================================== ==============================
Install 6 Package(s)
Upgrade 0 Package(s)

Total download size: 1.0 M
Downloading Packages:
--------------------------------------------------------------------------------
Total 2.1 MB/s | 1.0 MB 00:00
Running rpm_check_debug
Running Transaction Test
Finished Transaction Test
Transaction Test Succeeded
Running Transaction
Installing : rhnlib 1/6
Installing : rhn-client-tools 2/6
Installing : rhnsd 3/6
Installing : rhn-se tup 4/6
Installing : yum-rhn-plugin 5/6
Installing : rhn-check 6/6

Installed:
yum-rhn-plugin.noarch 0:1.1.7-1.el5.cloudlinux.8

Dependency Installed:
rhn-check.noarch 0:1.1.15-1.el5.cloudlinux.4
rhn-client-tools.noarch 0:1.1.15-1.el5.cloudlinux.4
rhn-se tup.noarch 0:1.1.15-1.el5.cloudlinux.4
rhnlib.noarch 0:2.5.26-1.el5.cloudlinux
rhnsd.x86_64 0:4.9.5-2.el5.cloudlinux

Complete!
Registering...
Error Message:
Could not find token my.ip.address
Error Class Code: 60
Error Class Info:
The activation token specified could not be found on the server.
Please retry with a valid key.

Success
Installing lve...
Loaded plugins: fastestmirror, rhnplugin
Loading mirror speeds from cached hostfile
* cloudlinux-x86_64-server-5: slc-proxy.cl-mirror.net
Excluding Packages in global exclude list
Finished
Se tting up Install Process
Package kernel-2.6.18-408.8.2.el5.lve0.8.61.3.x86_64 already installed and latest version
Package lve-0.8-56.el5.cloudlinux.x86_64 already installed and latest version
Package lve-utils-0.6-10.el5.cloudlinux.x86_64 already installed and latest version
Package liblve-0.8-56.el5.cloudlinux.x86_64 already installed and latest version
Package liblve-devel-0.8-56.el5.cloudlinux.x86_64 already installed and latest version
Package lve-stats-0.8-2.el5.cloudlinux.noarch already installed and latest version
Package pam_lve-0.3-2.el5.cloudlinux.x86_64 already installed and latest version
Nothing to do
!!!Important: Memory lim its are disabled by default.
To enable memory lim its, please run:
# lvectl ubc enable --save
Ignore error message that you will receive.

[iseletsk]

The VM is not booted into our kernel.
Please, check /boot/grub/grub.conf

[indiefamous]

My apologizes but Im not exactly clear what you suggest I do.. thanks in advance!

[indiefamous]

Cant seem to find this file. Its as if it isnt there. Im not an expert so could you kindly walk me through this process. Thanks

[indiefamous]

It appears that I dont have a grub.conf file in that directory. What should I do?

root@server1 [~]# ls /boot/grub -l
total 48
drwxr-xr-x 2 root root 4096 Aug 19 11:04 ./
drwxr-xr-x 3 root root 4096 Aug 18 20:10 . ./
-rw-r--r-- 1 root root 40562 Jul 6 2011 splash.xpm.gz

[iseletsk]

It sounds like you have paravirutualized VM. You would need to setup /boot/grub/menu.lst, link it to /boot/grub/grub.conf (and /etc/grub.conf), and use pygrub to boot the kernel.
If you would like -- our support will help you with that.