CageFS missing user

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  • mrrploc
    Junior Member
    • Feb 2023
    • 7

    #1

    CageFS missing user

    I have recently created a user form WHM, but the user does not seem to be updated in CageFS, thus preventing me from using LVE. I have tried using the command
    'cagefsctl --enable $username'
    to rectify this issue, but I am getting an error message that reads 'Error: user ... does not exist'. Could you please advise me on how to fix this problem?
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  • bogdan.sh
    Administrator
    • Nov 2016
    • 1219

    #2
    Hmm, that looks interesting.
    Please show the output of the following commands:
    Code:
    cagefsctl --get-min-uid
    id tinhtp

    Comment

    • mrrploc
      Junior Member
      • Feb 2023
      • 7

      #3
      Hi Click image for larger version

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      thank you for response​

      Comment

      • bogdan.sh
        Administrator
        • Nov 2016
        • 1219

        #4
        And that is the reason. The minimum UID is set to 1000 while user has UID 500.

        If that is the CloudLinux 7 OS you can just change the min UID with:

        Code:
        cagefsctl --set-min-uid 500
        For the CloudLinux 8 it's better to investigate why the user got UID 500. What control panel is used there?

        Comment

        • mrrploc
          Junior Member
          • Feb 2023
          • 7

          #5
          Hello, I am currently using Cpanel version 106.0.15 and I am running Cloudlinux 8.

          Comment

          • mrrploc
            Junior Member
            • Feb 2023
            • 7

            #6
            I followed your advice and it worked;
            initially, CageFS allowed only 15 users, but after I adjusted the UID to 500, it accepted all the users. The total number of users is now 30.
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            Thank you very much.!

            Comment

            • bogdan.sh
              Administrator
              • Nov 2016
              • 1219

              #7
              Was that a regular user created from the cPanel? As per their documentation, the panel supposed to create user with UID starting from 1000 .

              Do you have other accounts there? Can you try creating a new one and check the UID for it?

              Comment

              • bogdan.sh
                Administrator
                • Nov 2016
                • 1219

                #8
                Well, it's not supposed to be like that.
                The UID for your accounts should be higher than 1000 in cpanel and in cagefs. Better to revert the changes and investigate more.

                Comment

                • mrrploc
                  Junior Member
                  • Feb 2023
                  • 7

                  #9
                  Hello, I have researched and read CPanel's instructions,
                  they mention the UID issue here: https://docs.cpanel.net/whm/account-...w-account/102/, so setting the UID to 500 is correct.
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                  Thank you for your advice.
                  Attached Files

                  Comment

                  • bogdan.sh
                    Administrator
                    • Nov 2016
                    • 1219

                    #10
                    It is not. The section we have to look at:
                    The system also creates new account UIDs and GIDs with a number between 1000 and 60000.

                    Comment

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