CageFS missing user

[mrrploc]

I have recently created a user form WHM, but the user does not seem to be updated in CageFS, thus preventing me from using LVE. I have tried using the command
'cagefsctl --enable $username'
to rectify this issue, but I am getting an error message that reads 'Error: user ... does not exist'. Could you please advise me on how to fix this problem?

[bogdan.sh]

Hmm, that looks interesting.
Please show the output of the following commands:

cagefsctl --get-min-uid
id tinhtp

[mrrploc]

Hi
thank you for response

[bogdan.sh]

And that is the reason. The minimum UID is set to 1000 while user has UID 500.

If that is the CloudLinux 7 OS you can just change the min UID with:

cagefsctl --set-min-uid 500

For the CloudLinux 8 it's better to investigate why the user got UID 500. What control panel is used there?

[mrrploc]

Hello, I am currently using Cpanel version 106.0.15 and I am running Cloudlinux 8.

[mrrploc]

I followed your advice and it worked;
initially, CageFS allowed only 15 users, but after I adjusted the UID to 500, it accepted all the users. The total number of users is now 30.


Thank you very much.!

[bogdan.sh]

Was that a regular user created from the cPanel? As per their documentation, the panel supposed to create user with UID starting from 1000 .

Do you have other accounts there? Can you try creating a new one and check the UID for it?

[bogdan.sh]

Well, it's not supposed to be like that.
The UID for your accounts should be higher than 1000 in cpanel and in cagefs. Better to revert the changes and investigate more.

[mrrploc]

Hello, I have researched and read CPanel's instructions,
they mention the UID issue here: https://docs.cpanel.net/whm/account-...w-account/102/, so setting the UID to 500 is correct.

Thank you for your advice.

[bogdan.sh]

It is not. The section we have to look at:

The system also creates new account UIDs and GIDs with a number between 1000 and 60000.