free patch type is unavailable for your kernel

[diego-santos3]

Hello

I am using kernel-3.10.0-1160.2.2.el7, I applied the free patch for this kernel a few days ago but now the following error appears when cron runs for 4 hours.

The `free` type patch is not found for your kernel. Please select existing patch type

***

The same error appears when I update manually.

[root@server kcare]# kcarectl --set-patch-type free --update
free patch type is unavailable for your kernel

***

When I check sysctl, I see that patch is active.

[root@185-248-57-175 kcare]# sysctl -n fs.enforce_symlinksifowner
1
[root@185-248-57-175 kcare]# sysctl -n fs.symlinkown_gid
99

[skhristich]

Hello Micheal,
Thank you for reaching out! We are really sorry about your experience. This is a single time issue, due to changes in our deployment process. Free, extra, and EDF patches for the latest centos 7 update is available now in the test feed.
To manually apply them run: kcarectl --update --test
and will be available in the main feed on Monday.
Thank you.

[skhristich]

Hi,

I am having the same issue, under the latest cpanel, 90.0.17 and latest centos 7 kernel.

I get alert email with:
Subject: Cron <root@servername> /usr/bin/kcarectl -q --auto-update
Body: The `free` type patch is not found for your kernel. Please select existing patch type

In this cpanel forum post, https://forums.cpanel.net/threads/kc.../#post-2802541, I was directed to this post so I run "kcarectl --update --test" twice:
1st:
"
Patch level 5 applied. Effective kernel version
Kernel is safe
"

2nd:
"
Updates already downloaded
No updates are needed for this kernel
Kernel is safe
"

Then run
sysctl -n fs.enforce_symlinksifowner
sysctl -n fs.symlinkown_gid

The first resulted in 1 and the 2nd with 99 but still the initial error is keep arriving by as an alert email.

What can I do?

[skhristich]

Hello Eitan,
Thank you for reaching out! This problem will be fixed during the day. Stay tuned please.

[skhristich]

Hello,

I am having the same issue. I try to run:

kcarectl --update --test
Downloading updates
Requesting trial license for IP x.y.z.a. Please wait...
HTTP Error 403: Forbidden: https://patches.kernelcare.com/test/...b/3/kpatch.bin

Can you help me?

Thank you!

[apb]

Hi Manuel,

It looks like a temporary network issue - please try again and if no success, submit a ticket at https://cloudlinux.zendesk.com (KernelCare department)

[apb]

Yep, gusy, this issue is back...! can you fix it in a definite way??

[apb]

Hello,

Please remove the string with PATCH_TYPE=free from your KC config file /etc/sysconfig/kcare/kcare.conf

Then you can check KernelCare is working with the following commands:
kcarectl --info
kcarectl --update

[apb]

Thanks. I did this with support, so I hope it solved it.

I would just recommend to do the info command first as it will first get a trial license, otherwise the update will fail because there is no license of any kind - so first do the info one and then the update and then run the update again to get the message that you are fully updated.

[apb]

Thank you, Eitan!

[apb]

The problem seems to have started again.

[skhristich]

> The problem seems to have started again.

Hello Micheal,
Im sorry for the delay with the answer. The patch was updated; you can found them here https://patches03.kernelcare.com/#Al...0-1160.2.2.el7

[skhristich]

Thank you sergey, problem resolved.