Question about error 500 of fMem or fEp

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  • calvinwalter
    Banned
    • Jan 2025
    • 2

    #1

    Question about error 500 of fMem or fEp

    Hello,
    I've updated the 500.shtml file in the public_html directory of an account, but the website is still displaying the old error page due to fMem or fEp, resulting in a 500 error. Is anyone familiar with how to change the theme of the error pages?​
  • bogdan.sh
    Administrator
    • Nov 2016
    • 1219

    #2
    Hello,

    Please check the apache logs for a file it is looking for when receiving error 500. Please also check if it's not triggering error 503 so you would have to create another file.

    While reaching Entry Processes limit the HTTP 508 error is used and it can be redefined with custom directive as per this documentation page: https://docs.cloudlinux.com/cloudlin.../#lveerrorcode

    Comment

    • EricTrotter
      Banned
      • May 2025
      • 1

      #3
      Originally posted by bogdan.sh
      Hello,

      Please check the apache logs for a file it is looking for when receiving error 500. Please also check if it's not triggering error 503 so you would have to create another file.

      While reaching Entry Processes limit the HTTP 508 error is used and it can be redefined with custom directive as per this documentation page: https://docs.cloudlinux.com/cloudlin.../#lveerrorcode
      The information you shared is very useful, thank you.

      Comment

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