Plesk 12 licensing issues

[jose]

cannot install a license as it returns an error

[jose]

I had installed Centos 7 + Plesk 12 + CloudLinux 7. However, despite being installed properly I cannot setup a new License Key I have just purchased via "openprovider".

The license I select is: Parallels Plesk Panel 12 for VPS, Web Host Edition with CloudLinux

But Plesk 12 returns me the following error once I try to install the license:

ERROR: PleskFatalException: StatInfo->getProductVersion failed: devices number <= 0

Additionally, an exception has occurred while trying to report this error: PleskFatalException

StatInfo->getProductVersion failed: devices number <= 0 (functions.php:83)

Any ideas ? not sure if that is happening to someone else but it is a fresh installation.

I run this under VMWare ESXi.

regards

[iseletsk]

Are you talking about Plesk license? If yes -- you might have to check with Plesk forums/support.