There are missing mount points: ['/var/run/imunify360_user']

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  • oceanwave
    Junior Member
    Forum Explorer
    • Dec 2024
    • 24

    #1

    There are missing mount points: ['/var/run/imunify360_user']

    With no manual config changes with Cloudlinux 9 system, after the latest kernel update and reboot, I got the following email the following night:

    Check cagefs mount points exists:
    FAILED: There are missing mount points: ['/var/run/imunify360_user']

    What is the cause of this and what is the solution?
  • alevchenko
    Administrator
    • Mar 2023
    • 104

    #2
    Hello,

    The cause may be the missing directory mentioned in the error message. Please check:
    Code:
    ll -d /var/run/imunify360_user
    If that's the case, please try to recreate it with:
    Code:
    mkdir -p -m 1755 /var/run/imunify360_user && chown root:root /var/run/imunify360_user

    Comment

    • paul
      Junior Member
      Forum Explorer
      • Mar 2021
      • 15

      #3
      Hello,

      I don't have imunify360 installed, only imunify AV. I too get the Your CloudLinux Server has issues emailed every day.

      Code:
      ​Check cagefs mount points exists:
      FAILED: There are missing mount points: ['/var/run/imunify360_user']​
      ​​
      I have tried
      Code:
      ​mkdir -p -m 1755 /var/run/imunify360_user && chown root:root /var/run/imunify360_user
      ​​This does resolve the problem for a day or so, but then the problem returns and the mount point is removed.

      How can i resolve this?

      Comment

      • alevchenko
        Administrator
        • Mar 2023
        • 104

        #4
        Our dev team is aware of this issue and is currently working on a fix. We expect the fix to be released soon. You can refer to:

        Comment

        • oceanwave
          Junior Member
          Forum Explorer
          • Dec 2024
          • 24

          #5
          I added a second Cloudlinux 9.6 server and am getting this same message from the new server as well.

          Is the workaround in the article recommended to be applied to each server? Or will a fix be rolled out soon?

          Comment

          • alevchenko
            Administrator
            • Mar 2023
            • 104

            #6
            Hi,

            The task is still in progress, and there is no ETA for now, unfortunately. However, the workaround is actual: https://cloudlinux.zendesk.com/hc/en...munify360-user

            Our developers plan to remove the `/var/run/imunify360_user` mount point from CageFS.

            Comment

            • paul
              Junior Member
              Forum Explorer
              • Mar 2021
              • 15

              #7
              It's a bit frustrating the low priority this has been given. With no ETA in sight I have placed this in the CRON as a solution, for anyone else who has this problem.

              HTML Code:
              0 0 * * * /usr/bin/sed -i '/^\/var\/run\/imunify360_user/d' /etc/cagefs/cagefs.mp

              Comment

              • alevchenko
                Administrator
                • Mar 2023
                • 104

                #8
                Hi Paul,
                According to our developers, the solution is expected soon. ETA is Nov 1 for the rollout.

                Comment

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