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only 14 files scanned in 24 hours?

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  • only 14 files scanned in 24 hours?

    Hi,

    Immunify360 malware scan is running very slowly for me. In the past 24 hours, it shows a total of 14 files were scanned. Meanwhile its using 99% CPU. Maybe the files scanned number is just not updating correctly? What can I do?

  • #2
    Have you tried restarting Imunify?

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    • #3
      Hi!

      Currently imunify360 does not have any progress indicator for on-demand scan, so you can not find out how many files were scanned until scan is finished.
      Can you please submit your issue to helpdesk@imunify360.com so we can investigate your problem?

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      • #4
        Following up here!
        I did not know that there is no progress indicator for an on-demand scan, so when I saw "14 files scanned" and saw it never go up, I thought something was wrong.
        Thankfully, I checked just now and I see the scan was completed with 3492216 files scanned.

        Thank you!

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