Physical memory misreported for user.

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  • 2webmaster
    Senior Member
    Forum ExplorerTechnical AssociateSolutions Developer
    • Mar 2021
    • 101

    #1

    Physical memory misreported for user.

    cpanel interface and WHM lve stats show this user to be using 3.2GB of RAM. its impossible. The user has only one process running.

    If I run the following command...

    ps hax -o rss,user | awk {a[$2]+=$1;}END{for(i in a)print i" "int(a[i]/1024+0.5);} | sort -rnk2

    It shows this user is only taking up 120MB of RAM.

    How can I stop the lve stats from mis-understanding the users memory usage?
  • vmarchuk
    Senior Member
    • Mar 2017
    • 142

    #2
    Hello,

    Please submit a ticket to https://cloudlinux.zendesk.com. We would like to check this problem in place.

    Comment

    • chris.drayton
      Junior Member
      • Oct 2017
      • 21

      #3
      I dont allow third party access to my servers. Can you offer some tips to troubleshoot this?

      Comment

      • vmarchuk
        Senior Member
        • Mar 2017
        • 142

        #4
        Hello,

        In any case, it is better to discuss this issue a ticket. Please submit an internal ticket to https://cloudlinux.zendesk.com
        and we will try to help you solve this problem.

        Comment

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