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Physical memory misreported for user.

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  • Physical memory misreported for user.

    cpanel interface and WHM lve stats show this user to be using 3.2GB of RAM. its impossible. The user has only one process running.

    If I run the following command...

    ps hax -o rss,user | awk {a[$2]+=$1;}END{for(i in a)print i" "int(a[i]/1024+0.5);} | sort -rnk2

    It shows this user is only taking up 120MB of RAM.

    How can I stop the lve stats from mis-understanding the users memory usage?

  • #2
    Hello,

    Please submit a ticket to https://cloudlinux.zendesk.com. We would like to check this problem in place.

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    • #3
      I dont allow third party access to my servers. Can you offer some tips to troubleshoot this?

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      • #4
        Hello,

        In any case, it is better to discuss this issue a ticket. Please submit an internal ticket to https://cloudlinux.zendesk.com
        and we will try to help you solve this problem.

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