Suddenly 503 error on random accounts. Fixed by changing PHP back and forth

[elham.fahmideh]

Hello,

Have you had other tickets with this same issue?
We have had around 7 different customers on 7 different Apache + mod_lsapi servers that has contacted us about their website showing 503.
We change PHP version to one lower, and back again, and sites are loading fine.

We cannot find anything in the logs. This started 18 days ago.....

[morten]

And these are different CMS running.
Both Joomla, WordPress and Craft CMS.

[skhristich]

Hello Morten,
Thanks for contacting. Could you clarify the configuration of mod_lsapi? In particular, do you use CRIU, more details here
https://[https://docs.cloudlinux.com...ts/#lsapi-criu
Also what PHP modules are on these sites and what errors from the Apache error log and also PHP error log and sulsphp_log log file.
And for help you asap of this issue, could you add all this necessary information to the ticket https://cloudlinux.zendesk.com/hc/en-us/requests/new?
Thanks in advance!](https://docs.cloudlinux.com/cloudlinux_os_components/#lsapi-criu)

[morten]

I have created a ticket, but not gotten any response yet.
Ticket #81608

[skhristich]

Hello Morten,
The response has already been sent to you directly. I apologize for the delay.
If you have any other questions, feel free to ask here.
Thank you for contacting us.

[info]

i have the same issue here on my server - various accounts and cms - please help!!

i am running

- CLOUDLINUX 7.8 cpanel 76.0.22 right now.

[info]

this is really serious - please give advice how to solve this error. dont ignore my post!!!

[info]

why are you not responding?? please email me the resolution to info@tirolspace.at

[eellis]

Howdy Zye,

This is a 2-year-old forum post. Please go ahead and submit a ticket at https://cloudlinux.zendesk.com/

Thanks!