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  • Repair Kit issue?

    Does anyone know aboiut this error in imunify360? I only started with this appa couple of days ago and it's already twice this error has appeared. Thanks

    window.__INITIAL_DATA__ = {"locale":{"title":"Server Error","repairKitDescription":"You may be able to resolve the issue automatically using Repair Kit.","repairKitAdminDescription":"If you are the server administrator, try resolving the issue using our troubleshooting tool, Repair Kit.","repairKitOpen":"Open Repair Kit","repairKitOpenNote":"You will be asked to enter the Plesk administrator password.","repairKitUnavailable":"Repair Kit is unavailable. To restore it, log in to the server via SSH, run the command 'systemctl restart plesk - repaird', and then refresh this page.","reportErrorMessage":"Need help resolving the issue?","visitHelpCenter":"Visit Plesk Help Center.","networkError":"Network error","networkErrorDescription":"Your connection is unstable.","helpActions":"That's what you can do","reloadPage":"Reload Page","backToPreviousPage":"Back to Previous Page","homePage":"Home Page","searchKbArticle":"Search for related Knowledge Base articles","invalidUrl":"An invalid URL was requested.","reportProblem":"Report a problem","documentation":"Documentation","knowledg eBase":"Knowledge base","forum":"Forum","youTube":"YouTube","faceboo k":"Facebook"},"code":"500","noRepairKit":false,"k bArticleUrl":"https:\/\/support.plesk.com\/hc\/en-us\/search?metaId=861467e9d21267761a66b3b9e89adcb0&mes sageId=ab6d60eb1cd031adf003fbaed25e8cf7&file=Broke r.php&line=312&type=Zend_Controller_Exception&vers ion=18.0.69&query=MT%3A861467e9d21267761a66b3b9e89 adcb0+MG%3Aab6d60eb1cd031adf003fbaed25e8cf7+Sessio n+token+has+expired.%23+%2Fpath%2Findex.php%28%29% 3A+pm_Application-%3Erun%28%29%0A%23+%7Bmain%7D&message=Session+toke n+has+expired.%23+%2Fpath%2Findex.php%28%29%3A+pm_ Application-%3Erun%28%29%0A%23+%7Bmain%7D","exception":{"type" :"Zend_Controller_Exception","message":"Session token has expired.#0 \/opt\/psa\/admin\/plib\/vendor\/plesk\/zf1\/library\/Zend\/Controller\/Plugin\/Broker.php(309): Plesk\\Application\\Controller\\Plugin\\ForgeryPro tection->preDispatch(Object(Zend_Controller_Request_Http)) \n#1 \/opt\/psa\/admin\/plib\/vendor\/plesk\/zf1\/library\/Zend\/Controller\/Front.php(941): Zend_Controller_Plugin_Broker->preDispatch(Object(Zend_Controller_Request_Http)) \n#2 \/opt\/psa\/admin\/plib\/pm\/Application.php(87): Zend_Controller_Front->dispatch()\n#3 \/opt\/psa\/admin\/htdocs\/modules\/imunify360\/index.php(7): pm_Application->run()\n#4 {main}","file":"Broker.php","line":312,"stackTrace ":null,"codeFragment":null}}

  • #2
    Hello!

    As far as I understand, you are using Imunify360 on Plesk. Earlier, we received a few requests about this error, but checking the ticket history, I can see it was either resolved by a system administrators/Plesk team or the service update.

    Please try to update the Imunify360 agent to the latest build, which is currently in the rollout. Use the commands below (run them as root):
    Code:
    wget -O i360deploy.sh https://repo.imunify360.cloudlinux.com/defence360/i360deploy.sh​
    Code:
    bash i360deploy.sh
    If the issue is still occurring after the update, would you please provide us with a screenshot of the UI area where this error occurs?

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