Can't find full list of scans in history

[thebeatbali]

I do a scan and then later I can't see the scan in history. Why is that? Thanks

[alevchenko]

Hi there! 👋 Thank you for choosing the Imunify360 product!

Let’s run through the most common reasons a finished scan doesn’t show up in Malware Scanner → History, and how to double-check that the scan completed.

1 ) Verify you’re looking at the right place
The "History" tab only lists file-level actions (detections, clean-ups, ignore-list moves, etc.). If the scan found no malware, the run itself won’t be logged there. Instead, you will see this scan entry in the "Scan" tab in such a case. More at:

• https://docs.imunify360.com/dashboard/#history
• https://docs.imunify360.com/dashboard/#scan

2) Confirm the scan really ran (CLI).
If you’re not sure the on-demand scan finished, you can confirm from the server shell:

• List all finished on-demand scans (run as root)

imunify360-agent malware on-demand list

• Check full malware history (regardless of UI filters)

imunify360-agent malware history list --limit 1000

The first command shows recent manual scans; the second dumps every malware-related event still in the DB, bypassing the UI pagination. More at: https://docs.imunify360.com/command_...rface/#malware

3 ) Still missing?
Please provide us with additional details:

1. How did you started the scan? (UI “Scan” tab vs CLI command)
2. Approximate start time of the missing scan
3. Doctor key
   

   imunify360-agent doctor

More about the doctor key at: https://cloudlinux.zendesk.com/hc/en...w-to-obtain-it

Hope this helps clarify where the scans should appear and why they sometimes don’t show up. Let us know what you find, and we’ll be happy to keep troubleshooting!