The IP was already used for trialing on

[wdriever]

Hi,

I installed and activated Immunify360 already having an activated license of kernelcare.
Now the system returns a "The IP was already used for trialing on" error for manual or automatic kernelcare updates.
How can I fix it?

[kobiidykhata]

Hi!

The problem can be fixed by running
# imunify360-agent features remove kernelcare
# imunify360-agent features install kernelcare

Please, let us know if this solution helped you.

[admin]

Thanks, I had this problem too and this fix worked for me.