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The IP was already used for trialing on

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  • The IP was already used for trialing on

    Hi,

    I installed and activated Immunify360 already having an activated license of kernelcare.
    Now the system returns a "The IP was already used for trialing on" error for manual or automatic kernelcare updates.
    How can I fix it?

  • #2
    Hi!

    The problem can be fixed by running
    # imunify360-agent features remove kernelcare
    # imunify360-agent features install kernelcare

    Please, let us know if this solution helped you.

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    • #3
      Thanks, I had this problem too and this fix worked for me.

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