Imunify360 Error - No such file or directory: /var/restore_infected/acronis_api_token.json

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  • noyearzero
    Member
    Forum ExplorerTechnical Associate
    • Mar 2021
    • 66

    #1

    Imunify360 Error - No such file or directory: /var/restore_infected/acronis_api_token.json

    For last two days I have this error in cron.

    Server: CloudLinux 7
    cPanel Latest / CloudLinux / Imunify360

    /etc/cron.daily/cloudlinux-backup-utils-cron-daily.sh:

    Extra actions error: Could not read token: [Errno 2] No such file or directory: /var/restore_infected/acronis_api_token.json

    It happens even on CentOS 7without CloudLinux, directory restore_infected and file .json doesnt exist. It happens on my 7 servers. If I check/uncheck setting in WHM for Imunify360, there is no change. Look at picture in attachment.
  • apb
    Senior Member
    • Feb 2018
    • 386

    #2
    Please, submit a ticket with our technical support at https://cloudlinux.zendesk.com (Imunify360 department) so our team can help you with the issue.
    Adding the output of
    # imunify360-agent doctor
    to the ticket will make it resolved a bit faster

    Comment

    • apb
      Senior Member
      • Feb 2018
      • 386

      #3
      Interesting, and today I have no more error messages ... but directory in /var doesnt exist neither.

      Maybe Imunify upgrade?

      Comment

      • apb
        Senior Member
        • Feb 2018
        • 386

        #4
        It seems so - an updated version of backup was added yesterday

        Comment

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