big problem: alt-python-virtualenv new version problem with litespeed

[parswebserver]

hi

the alt-python-virtualenv new version: 20.13 problem with litespeed
when we create new project in setup python app, the website get 503 error in litespeed
and when we replace virtualenv old files with new virtualenv files the problem will be fix

please help us

[bogdan.sh]

Hello,

The issue is really in the latest version of alt-python-virtualenv package when LiteSpeed is used. We are cooperating with their developers, however, the solid fix is not released yet.

A possible workaround is to downgrade related packages. On how to do it you may find in our KnowledgeBase https://cloudlinux.zendesk.com/hc/en...e-Unavailable- .

P.S. Moving this thread to python selector section.

[bogdan.sh]

Important!

The LiteSpeed released updated version with fixes. KB article has been updated with a solid solution - to update a LiteSpeed to version 6.0.11:

lsws/admin/misc/lsup.sh -f -v 6.0.11

[parswebserver]

hi

i updated to
6.0.11 (build 6)
but the problem not solved

[bogdan.sh]

hi

i updated to
6.0.11 (build 6)
but the problem not solved

Hmm, what Python version is there? Seems like Python 3.10 is not supported by LiteSpeed yet.

[parswebserver]

i tested 3.7 and 3.8 python version

[bogdan.sh]

i tested 3.7 and 3.8 python version

Ah I see, it should be build 7. Please try another update with:

/usr/local/lsws/admin/misc/lsup.sh -f -v 6.0.11 -b 7

KB article updated.

[bogdan.sh]

Hmm, we were informed by LiteSpeed developers that in some cases it is still happening even on Build 7. Let wait for further updates.

[parswebserver]

hi

thank you for your kindness
in build 7 our problem was fixed but all old project have a problem
i mean when i upgrade litespeed to 6.0.11 build 7 the new project in setup python app was fixed and run but all old version of virtualenv have problem

[bogdan.sh]

Right, the applications have to be recreated. Anyway, we are still waiting for a solid fix from LiteSpeed developers. I will update this thread.