Cloudlinux timeout in YUM install and YUM update.

[alexis]

Im trying to install an package and i get this error:

yum install yum-utils
> device-mapper-persistent-data
> lvm2
Loaded plugins: protectbase, rhnplugin, universal-hooks
This system is receiving updates from CLN.
468 packages excluded due to repository protections
Package yum-utils-1.1.31-50.el7.noarch already installed and latest version
Resolving Dependencies
--> Running transaction check
---> Package device-mapper-persistent-data.x86_64 0:0.7.3-3.el7 will be installed
---> Package lvm2.x86_64 7:2.02.180-10.el7_6.3 will be installed
--> Processing Dependency: lvm2-libs = 7:2.02.180-10.el7_6.3 for package: 7:lvm2-2.02.180-10.el7_6.3.x86_64
--> Processing Dependency: liblvm2app.so.2.2(Base)(64bit) for package: 7:lvm2-2.02.180-10.el7_6.3.x86_64
--> Processing Dependency: libdevmapper-event.so.1.02(Base)(64bit) for package: 7:lvm2-2.02.180-10.el7_6.3.x86_64
--> Processing Dependency: liblvm2app.so.2.2()(64bit) for package: 7:lvm2-2.02.180-10.el7_6.3.x86_64
--> Processing Dependency: libdevmapper-event.so.1.02()(64bit) for package: 7:lvm2-2.02.180-10.el7_6.3.x86_64
--> Running transaction check
---> Package device-mapper-event-libs.x86_64 7:1.02.149-10.el7_6.3 will be installed
---> Package lvm2-libs.x86_64 7:2.02.180-10.el7_6.3 will be installed
--> Processing Dependency: device-mapper-event = 7:1.02.149-10.el7_6.3 for package: 7:lvm2-libs-2.02.180-10.el7_6.3.x86_64
--> Running transaction check
---> Package device-mapper-event.x86_64 7:1.02.149-10.el7_6.3 will be installed
--> Finished Dependency Resolution

Dependencies Resolved

================================================== ==============================
Package Arch Version Repository Size
================================================== ==============================
Installing:
device-mapper-persistent-data
x86_64 0.7.3-3.el7 cloudlinux-x86_64-server-7 404 k
lvm2 x86_64 7:2.02.180-10.el7_6.3 cloudlinux-x86_64-server-7 1.3 M
Installing for dependencies:
device-mapper-event
x86_64 7:1.02.149-10.el7_6.3 cloudlinux-x86_64-server-7 187 k
device-mapper-event-libs
x86_64 7:1.02.149-10.el7_6.3 cloudlinux-x86_64-server-7 187 k
lvm2-libs x86_64 7:2.02.180-10.el7_6.3 cloudlinux-x86_64-server-7 1.1 M

Transaction Summary
================================================== ==============================
Install 2 Packages (+3 Dependent packages)

Total download size: 3.1 M
Installed size: 7.9 M
Is this ok [y/d/N]: y
Downloading packages:

Error downloading packages:
device-mapper-persistent-data-0.7.3-3.el7.x86_64: failed to retrieve getPackage/device-mapper-persistent-data-0.7.3-3.el7.x86_64.rpm from cloudlinux-x86_64-server-7
error was [Errno 12] Timeout on https://cl-mirror.idcloudhost.com/XM...el7.x86_64.rpm: (28, Operation too slow. Less than 1000 bytes/sec transferred the last 120 seconds)
7:lvm2-libs-2.02.180-10.el7_6.3.x86_64: failed to retrieve getPackage/lvm2-libs-2.02.180-10.el7_6.3.x86_64.rpm from cloudlinux-x86_64-server-7
error was [Errno 12] Timeout on https://(https://cl-mirror.idcloudho...6.3.x86_64.rpm: (28, Operation too slow. Less than 1000 bytes/sec transferred the last 120 seconds)
7:device-mapper-event-libs-1.02.149-10.el7_6.3.x86_64: Error communicating with server. The message was:
Internal Server Error
7:device-mapper-event-1.02.149-10.el7_6.3.x86_64: Error communicating with server. The message was:
Connection timed out on readline
7:lvm2-2.02.180-10.el7_6.3.x86_64: failed to retrieve getPackage/lvm2-2.02.180-10.el7_6.3.x86_64.rpm from cloudlinux-x86_64-server-7
error was [Errno 12] Timeout on https://cl-mirror.idcloudhost.com/XM...6.3.x86_64.rpm: (28, Operation too slow. Less than 1000 bytes/sec transferred the last 120 seconds)](https://cl-mirror.idcloudhost.com/XMLRPC/GET-REQ/cloudlinux-x86_64-server-7/getPackage/lvm2-libs-2.02.180-10.el7_6.3.x86_64.rpm)

[doronov]

so, try again and got:

Error downloading packages:
device-mapper-persistent-data-0.7.3-3.el7.x86_64: failed to retrieve getPackage/device-mapper-persistent-data-0.7.3-3.el7.x86_64.rpm from cloudlinux-x86_64-server-7
error was [Errno 14] HTTPS Error 404 - Not Found
7:lvm2-libs-2.02.180-10.el7_6.3.x86_64: failed to retrieve getPackage/lvm2-libs-2.02.180-10.el7_6.3.x86_64.rpm from cloudlinux-x86_64-server-7
error was [Errno 14] HTTPS Error 404 - Not Found
7:device-mapper-event-libs-1.02.149-10.el7_6.3.x86_64: failed to retrieve getPackage/device-mapper-event-libs-1.02.149-10.el7_6.3.x86_64.rpm from cloudlinux-x86_64-server-7
error was [Errno 14] HTTPS Error 404 - Not Found
7:device-mapper-event-1.02.149-10.el7_6.3.x86_64: failed to retrieve getPackage/device-mapper-event-1.02.149-10.el7_6.3.x86_64.rpm from cloudlinux-x86_64-server-7
error was [Errno 14] HTTPS Error 404 - Not Found
7:lvm2-2.02.180-10.el7_6.3.x86_64: failed to retrieve getPackage/lvm2-2.02.180-10.el7_6.3.x86_64.rpm from cloudlinux-x86_64-server-7
error was [Errno 14] HTTPS Error 404 - Not Found

[ighertesco]

Hello,

It appears that is was a temporary proxy issue. Could you please clear the cache by executing

rm -rfv /var/cache/yum

and try to install the package one more time?

[alexhood111]

x86_64 0.7.3-3.el7 cloudlinux-x86_64-server-7 404 k
lvm2 x86_64 7:2.02.180-10.el7_6.3 cloudlinux-x86_64-server-7 1.3 M
Installing for dependencies:
device-mapper-event . . .
x86_64 7:1.02.149-10.el7_6.3 cloudlinux-x86_64-server-7 187 k
device-mapper-event-libs

Facing this is from last months, any solution??

[ighertesco]

Hello,

I dont see any errors in your output, could you please elaborate on the issue?

[ighertesco]

we are having the same problem, what was the solution?

[skhristich]

Hello Celestino! We are working on this issue. We are really sorry about your experience.
The issue affects current server registrations and licenses, as well as some yum transactions. We are doing our best to get CLN services up and running ASAP. We will keep you posted.