zabbix agent monitoring issue

[info]

Hi Guys,

We have few servers currently running on cloudlinux and all of these servers are using cagefs. currently we are monitoring our servers using zabbix where we also require to install zabbix agent inside these servers. Part of the monitoring is working. However, there are some part that seems like not working. we would like to monitor specific process and current process details. this is the part that is not working currently. the agent keep reporting to our zabbix server as 0. we have test to run the agent from command line and can see that it is working and able to detect the specific service very well. below are sample outout.

#zabbix_agentd -t proc.num[httpd]
proc.num[httpd] [u|8]

i have also attached screenshot for the latest data we can see from zabbix dashboard.

below are some info that you can find about the function that we are using.

https://www.zabbix.com/documentation/current/manual/appendix/items/proc_mem_num_notes

Based on our checking, it seems like zabbix agent not able to check and see the process when it runs as zabbix user in the background.

please advise what is the best way to solve this.

[skhristich]

Hello,
Thank you for reaching out! To help you with this question we need a little bit more information, please create a ticket here https://cloudlinux.zendesk.com/hc/en-us/requests/new and technical experts will help you asap.
If you have any other questions, feel free to ask here.
Thank you for contacting us.

[skhristich]

So..what is the outcome of this?

[skhristich]

Hello Milos, The problem was solved. The situation with the study of the system within a particular user is a private situation. We need to look specifically, and with this we can help through the ticket. Could you please open a support ticket https://cloudlinux.zendesk.com/hc/en-us/requests/new? So we can take a closer look at your system. Thank you in advance.