Compatiblity Issue - ESXi 5.5, Cloud Linux 6.5 & VMware Tools

[wrender]

After upgrading to ESXi 5.5 I am having issues re-installing the vmware tools in Cloud Linux. I get the following errors when trying to install VMware Tools from the command line on the guest os. Any help would be appreciated. The vmware tools I am trying to install is: VMwareTools-9.4.0-1399439.tar.gz (Comes with ESXi, 5.5.0, 1474528 - Latest ESXi Essentials version).

Creating a new initrd boot image for the kernel.

initctl: Job failed to start

Unable to start services for VMware Tools

Also, I notice that the vmci & vsock kernel modules are for some reason not compiled when I run this version of VMware Tools vmware-config-tools.pl . With the previous version of the vmware tools installer it would make these modules during install and load them correctly. I am wondering if the Cloud Linux rpms are not compatible with this version of VMware Tools. I get the following errors when trying to re-install some of the Cloud Linux rpms:

Running Transaction

Installing : kmod-iolimits-2.6.32-458.23.2.lve1.2.52.el6.x86_64-0.1-101.el6.x86_64                         1/2

WARNING: /lib/modules/2.6.32-458.23.2.lve1.2.52.el6.x86_64/misc/vsock.ko needs unknown symbol security_sock_graft

Installing : kmod-lve-2.6.32-458.23.2.lve1.2.52.el6.x86_64-1.2-56.el6.x86_64                               2/2

WARNING: /lib/modules/2.6.32-458.23.2.lve1.2.52.el6.x86_64/misc/vsock.ko needs unknown symbol security_sock_graft

Verifying  : kmod-lve-2.6.32-458.23.2.lve1.2.52.el6.x86_64-1.2-56.el6.x86_64                               1/2

Verifying  : kmod-iolimits-2.6.32-458.23.2.lve1.2.52.el6.x86_64-0.1-101.el6.x86_64                         2/2

The previous version of ESXi and the VMware Tools that would install correctly with Cloud Linux was: VMwareTools-9.0.0-782409.tar.gz

[wrender]

Here are the kernel packages currently installed on my system. For further testing I completely uninstalled cloud linux, cagefs and alt php from the server. I then was able to properly install the vmware tools. So this seems to indicate a problem with Cloud Linux rpms conflicting with ESXi 5.5 vmware tools.

kernel-2.6.32-458.23.2.lve1.2.48.el6.x86_64

kernel-2.6.32-458.23.2.lve1.2.52.el6.x86_64

dracut-kernel-004-336.el6_5.2.noarch

kernel-firmware-2.6.32-458.23.2.lve1.2.52.el6.noarch

kernel-headers-2.6.32-458.23.2.lve1.2.52.el6.x86_64

kernel-devel-2.6.32-458.23.2.lve1.2.52.el6.x86_64

[bogdan.sh]

Unfortunately we are out of ideas what could be the reason of the issue. Could you please create a trouble ticket to have support team check the server from inside?

[wrender]

Cloud Linux support was able to help me resolve this issue. In case anyone else is having this issue with the newer VMware here is how to resolve it:

1. When installing Vmware Tools, At this option select no:

Before running VMware Tools for the first time, you need to configure it by invoking the following command: /usr/bin/vmware-config-tools.pl. Do you want this program to invoke the command for you now? [yes] No

2. Then run "vmware-config-tools.pl --compile" (Note the --compile option).