Error when using WHM Modify an Account feature

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  • jlucho
    Junior Member
    • Mar 2021
    • 8

    #1

    Error when using WHM Modify an Account feature

    I am trying to use the WHM feature Modify an Account. I am simply trying to add more disk space to this customer, and in the process create a new package. The bottom of Modify an Account has LVE Settings, and they are all blank. WHM wont let me proceed without entering in values, which is stupid (just use the default values!!). Even when I enter in the default values manually, it stops with:

    ERROR
    A hook has halted this operation.
    Category : Whostmgr
    Event : Packages::verify_input_data
    Stage : pre
    Invalid value for NCPU :

    I have entered in 200% for Speed Settings (which I assume is what NCPU is).

    How do I get rid of LVE Settings when using Modify an Account? This is not the proper place to modify LVE settings. We have LVE Manager for that.

    - Scott
  • ighertesco
    Senior Member
    • Nov 2016
    • 184

    #2
    Hello,

    We are preparing new LVE Manager, which should fix the issue. Please stay tuned to our blog: https://www.cloudlinux.com/blog

    The task ID is LVEMAN-1146, it will be mentioned in the change log

    Comment

    • ighertesco
      Senior Member
      • Nov 2016
      • 184

      #3
      Were running into the same issue. What is the workaround?

      Comment

      • avolkov
        Member
        • Apr 2017
        • 50

        #4
        Hello!

        The fix is in beta
        https://www.cloudlinux.com/cloudlinu...er-updated-1-9

        Empty values for LVE limits are allowed now.

        Comment

        • avolkov
          Member
          • Apr 2017
          • 50

          #5
          We will consider removing LVE parameters from "Modify an account" interface in the future releases of LVE Manager.

          Comment

          Working...