Unknown Kernel (CloudLinux 3.10.0-714.10.2.lve1.5.19.8.el7.x86_64)

[simplysup]

Got this today with subject: Cron <root@XXXXXX> /usr/bin/kcarectl --auto-update --gradual-rollout=auto

Unknown Kernel (CloudLinux 3.10.0-714.10.2.lve1.5.19.8.el7.x86_64)
_______________________

I have Cloudlinux 7.5 and Kernel Care

How can I fix this?

Mitch

[ighertesco]

You need wait for the KernelCare Team to add this kernel to KernelCare.

[sales]

OK Thanks

[sales]

When do you guys plan on getting around to adding this kernel to your list? My customers are getting extremely irritated that theyve been getting this warning for almost a month now. You keep saying it will take a few days to be added to your repo but still nothing? Whats going on?

[root@server4 ~]# kcarectl --update
> Updates already downloaded
> Unable to apply patch
> (/var/cache/kcare/patches/none-21ee07ae625aba9696cae235a6276254e05c8aaf-17-default/kpatch.bin
> 17 255 CloudLinux 3.10.0-714.10.2.lve1.5.12.el7.x86_64, default, , , False)

[vmarchuk]

Hello,

Please provide the output of the following commands:
# uname -r
# kcare-uname -r
# kcarectl -i

[vmarchuk]

[root@server4 ~]# uname -r
3.10.0-714.10.2.lve1.5.19.8.el7.x86_64

[root@server4 ~]# kcare-uname -r
3.10.0-714.10.2.lve1.5.19.8.el7.x86_64

[root@server4 ~]# kcarectl -i
No patches applied, but some are available, run kcarectl --update.

[root@server4 ~]# kcarectl -u
Updates already downloaded
Unable to apply patch (/var/cache/kcare/patches/test-0e568b17a0a299aaeb0548b6e3874e7754a63408-2-default/kpatch.bin 2 255 CloudLinux 3.10.0-714.10.2.lve1.5.19.8.el7.x86_64, default, , , False)

[root@server4 ~]# dmesg
[2240177.405473] kcare: allocated 354768 bytes for patch at ffffc90008b3c000
[2240177.405616] kcare: verifying patch...
[2240177.405618] kcare: verified successfully
[2240177.405620] kcare: allocating memory in module space...
[2240177.405668] kcare: allocated 354768 bytes at ffffffffa115f000
[2240177.405728] kcare: 1429 relocations to fixup...
[2240177.405736] kcare: fixed 1429 relocations
[2240177.405738] kcare: 0 extra relocations to fixup...
[2240177.405740] kcare: fixed 0 extra relocations
[2240177.405741] kcare: jumping to ffffffffa116a580
[2240177.405745] kpatch: starting at ffffffffa115f000 (Linux version 3.10.0-714.10.2.lve1.5.19.8.el7.x86_64 (mockbuild@buildfarm03.cloudlinux.com) (gcc version 4.8.5 20150623 (Red Hat 4.8.5-16) (GCC) ) #1 SMP Wed Oct 24 08:54:57 EDT 2018, ts 1541414098)...
[2240187.321317] kpatch: safety check failed for load_module.kpatch ffffffff811101f0/ffffffffa116b760 (task 720:systemd-udevd)
[2240187.323981] Call Trace:
[2240187.323990] [<ffffffff810c7e75>] ? check_preempt_curr+0x75/0xa0
[2240187.323995] [<ffffffff816a1f99>] schedule+0x29/0x70
[2240187.324006] [<ffffffffa03f495d>] get_guid+0x13d/0x180 [ipmi_msghandler]
[2240187.324010] [<ffffffff810b5f50>] ? wake_up_atomic_t+0x30/0x30
[2240187.324017] [<ffffffffa03f4fa9>] ipmi_register_smi+0x429/0x963 [ipmi_msghandler]
[2240187.324026] [<ffffffffa01ca727>] ? start_kcs_transaction+0x67/0x100 [ipmi_si]
[2240187.324034] [<ffffffffa01c7ac8>] try_smi_init+0x568/0x9e0 [ipmi_si]
[2240187.324042] [<ffffffffa01c9f0e>] init_ipmi_si+0x56e/0xbb0 [ipmi_si]
[2240187.324049] [<ffffffffa01c99a0>] ? cleanup_ipmi_si+0xc0/0xc0 [ipmi_si]
[2240187.324054] [<ffffffff810020e8>] do_one_initcall+0xb8/0x230
[2240187.324061] [<ffffffff811124b7>] load_module+0x22c7/0x2960
[2240187.324066] [<ffffffff813471a0>] ? ddebug_proc_write+0xf0/0xf0
[2240187.324074] [<ffffffff8110e203>] ? copy_module_from_fd.isra.43+0x53/0x150
[2240187.324078] [<ffffffff81112d06>] SyS_finit_module+0xa6/0xd0
[2240187.324082] [<ffffffff816ae4bd>] system_call_fastpath+0x16/0x1b
[2240187.324086] [<ffffffff816ae35d>] ? system_call_after_swapgs+0xca/0x214
[2240187.327732] Freezing user space processes ...
[2240207.331708] Freezing of tasks failed after 20.004 seconds (1 tasks refusing to freeze, wq_busy=0):
[2240207.333462] systemd-udevd D ffff88042ee2cfb0 0 720 672 0 0x00000004
[2240207.333466] Call Trace:
[2240207.333475] [<ffffffff810c7e75>] ? check_preempt_curr+0x75/0xa0
[2240207.333479] [<ffffffff816a1f99>] schedule+0x29/0x70
[2240207.333490] [<ffffffffa03f495d>] get_guid+0x13d/0x180 [ipmi_msghandler]
[2240207.333494] [<ffffffff810b5f50>] ? wake_up_atomic_t+0x30/0x30
[2240207.333500] [<ffffffffa03f4fa9>] ipmi_register_smi+0x429/0x963 [ipmi_msghandler]
[2240207.333509] [<ffffffffa01ca727>] ? start_kcs_transaction+0x67/0x100 [ipmi_si]
[2240207.333515] [<ffffffffa01c7ac8>] try_smi_init+0x568/0x9e0 [ipmi_si]
[2240207.333522] [<ffffffffa01c9f0e>] init_ipmi_si+0x56e/0xbb0 [ipmi_si]
[2240207.333528] [<ffffffffa01c99a0>] ? cleanup_ipmi_si+0xc0/0xc0 [ipmi_si]
[2240207.333533] [<ffffffff810020e8>] do_one_initcall+0xb8/0x230
[2240207.333540] [<ffffffff811124b7>] load_module+0x22c7/0x2960
[2240207.333544] [<ffffffff813471a0>] ? ddebug_proc_write+0xf0/0xf0
[2240207.333551] [<ffffffff8110e203>] ? copy_module_from_fd.isra.43+0x53/0x150
[2240207.333554] [<ffffffff81112d06>] SyS_finit_module+0xa6/0xd0
[2240207.333558] [<ffffffff816ae4bd>] system_call_fastpath+0x16/0x1b
[2240207.333561] [<ffffffff816ae35d>] ? system_call_after_swapgs+0xca/0x214

[2240207.333608] Restarting tasks ... done.
[2240207.341421] device-mapper: thin: Deletion of thin device 17 failed.
[2240208.153190] device-mapper: thin: Deletion of thin device 17 failed.
[root@server4 ~]#

[vmarchuk]

Thank you for your reply.

It appears that this kernel already supported by KernelCare:

https://patches.kernelcare.com/0e568b17a0a299aaeb0548b6e3874e7754a63408/2/kpatch.html

But apparently, there were some problems during the update on your server. Could you please submit support ticket
to https://cloudlinux.zendesk.com, our techs will check the issue in place.

Kind regards,