History chart issue

[2webmaster]

Hi,

On one of our servers the history charts have just stop working. The history itself does show up it. CL is just not creating the charts.

This occurs both in WHM and end users cPanel accounts. Any ideas on how to repair this issue.

Thanks
Frank

[iseletsk]

Frank,

Please, try to download a broken image, and see what is inside. There are usually will be plain text error message inside that "image" file.

[2webmaster]

Hi Igor,

Very cool (never saw that coming) with the message inside the broken image.

Traceback (most recent call last):
File "/usr/sbin/lvechart", line 12, in ?
import numpy as np
File "/usr/lib64/python2.4/site-packages/numpy/__init__.py", line 143, in ?
import linalg
File "/usr/lib64/python2.4/site-packages/numpy/linalg/__init__.py", line 47, in ?
from linalg import *
File "/usr/lib64/python2.4/site-packages/numpy/linalg/linalg.py", line 29, in ?
from numpy.linalg import lapack_lite
ImportError: liblapack.so.3: cannot open shared object file: No such file or directory

Frank

[iseletsk]

this file is from atlas rpm

Try doing:
yum reinstall atlas

[2webmaster]

Perfect.

Thank You

Frank

[razvan]

i have the same problem in directadmin, but when i try to download the image it says:
No data received

[iseletsk]

Could you try from shell:
lveinfo --user=username --period=1d
(pick username of the same user)

[razvan]

[root@web3 ~]# lveinfo --user=adventube --period=1d

From To aCPU mCPU lCPU aIO mIO lIO aEP m EP lEP aVMem mVMem lVMem aPMem mPMem lPMem aNproc mNproc l Nproc EPf VMemF PMemF NprocF
12-06 16:00 12-06 17:00 4 15 15 0 0 0 0 1 5 15 0 0 512.0M 0 0 0 0 0 0 8 0 0 0
12-06 17:00 12-06 18:00 13 20 20 0 0 15 8 1 5 15 0 0 512.0M 20K 276K 1.0G 0 0 0 632 0 0 0
12-06 18:00 12-06 19:00 11 20 20 0 0 15 7 1 5 15 0 0 512.0M 3.1M 5.0M 1.0G 0 0 1 5 755 0 0 0
12-06 19:00 12-06 20:00 6 20 20 0 0 0 0 9 15 0 0 512.0M 1.1M 2.4M 512.0M 0 0 0 0 0 0 0
12-06 20:00 12-06 21:00 3 19 20 0 0 0 0 1 5 15 0 0 512.0M 1.9M 3.1M 512.0M 0 0 0

... etc

[iseletsk]

what about: lveinfo --user=adventube (no period).

Also lveinfo --user=adventube > image.png
and check content of the file.

[razvan]

[root@web3 ~]# lveinfo --user=adventube

From To aCPU mCPU lCPU aEP mEP lEP aVMem mVMem lVMem aPMem mPMem lPMem EPf VMemF PMemF
12-07 16:00 12-07 17:00 10 20 20 1 15 15 0 0 512.0M 5.3M 7.2M 512.0M 0 00
12-07 16:59 12-07 17:00 18 20 20 7 11 15 0 0 512.0M 5.9M 6.0M 512.0M 0 00
12-07 17:00 12-07 17:01 17 20 20 5 7 15 0 0 512.0M 6.0M 6.0M 512.0M 0 00
[root@web3 ~]# lveinfo --user=adventube > image.png
[root@web3 ~]#

on second one just goes to next line

[iseletsk]

sorry, second one was supposed to be:
lvechar --user=adventube > image.png

And then check file image.png, and see if it is text, or if it binary/image file.

[razvan]

Message is: Time span must be specified!

[iseletsk]

lvechart --user=adventube --period=10m> image.png

[razvan]

its an image: http://adventube.ro/image.png

[razvan]

This is the url in directadmin if i try to see the image from there: http://web3.itconfig.ro:2222/CMD_PLU...rand=890439801