Installation error with bug fix release for lve1.3.11 kernel

[sven.amend]

upgrade patch

[leith]

Trying to install bug fix on 2 servers. Both give the following error:

Running rpm_check_debug
ERROR with rpm_check_debug vs depsolve:
kmod-lve-2.6.32-531.29.2.lve1.3.11.1.el6.x86_64 is needed by (installed) kernel-2.6.32-531.29.2.lve1.3.11.1.el6.x86_64
You could try running: rpm -Va --nofiles --nodigest
Your transaction was saved, rerun it with: yum load-transaction /tmp/yum_save_tx-2015-01-14-16-22n5ESPo.yumtx
root@host2 [/home/temp]# rpm -Va --nofiles --nodigest
root@host2 [/home/temp]# yum load-transaction /tmp/yum_save_tx-2015-01-14-16-22n5ESPo.yumtx
Loaded plugins: fastestmirror, priorities, protectbase, rhnplugin, security
loading transaction from /tmp/yum_save_tx-2015-01-14-16-22n5ESPo.yumtx
Loading mirror speeds from cached hostfile
* cloudlinux-x86_64-server-6: xmlrpc.cln.cloudlinux.com
* epel: mirrors.liquidweb.com
35 packages excluded due to repository priority protections
0 packages excluded due to repository protections
Error: Could not find txmbr: (kmod-lve-2.6.32-531.29.2.lve1.3.11.5.el6.x86_64, x86_64, , 1.3, 11.5.el6) in state 70

[iseletsk]

you have kmod-* in /etc/yum.conf exclude line. Please, remove it -- it should start working.

[leith]

Thank you very much for such a quick reply. I was very hopeful, but unfortunately that is not the case.

exclude=bind-chroot courier* dovecot* exim* filesystem httpd* mod_ssl* mydns* mysql* nsd* php* proftpd* pure-ftpd* ruby* spamassassin* squirrelmail*

[iseletsk]

very strange. It hard to say what is blocking kmod-lve in that case. Could you please submit a ticket at helpdesk.cloudlinux.com -> and our guys will investigate what it might be.

[leith]

Thank you again! Since the NOC support staff has been working on this also and they purchased the license, Ive asked them to submit a ticket. If they are reluctant, I will follow up.

[iseletsk]

You don need a license or access to the account that bought a license to submit a ticket.