Charts Not Loading

[2webmaster]

Hi,

Unsure how long this issue has been around as I do not make it into clients cPanel that often. No matter if one chooses "Details" or "Snapshots" no chart is shown. Charts pull up fine in WHM.

Thanks
-Frank

[skhristich]

Hello Frank,
Thank you for reaching out! Can you open a support ticket https://cloudlinux.zendesk.com/hc/en-us/requests/new so we can take a closer look at your system? You can post the ticket number here and well link this thread to it. Thank you.

[2webmaster]

ticket placed=> #75668

[2webmaster]

Just in case anyone else is experiencing this issue.
yum reinstall lvemanager
Fixed it right up!

[skhristich]

Hello Frank! Happy to hear it and thanks for following up!

[morten]

Same issue here:

https://www.cloudlinux.com/forum/forum11/bug-in-latest-lve-updates-lve-chart-missing

Command that should fix it:
/usr/share/l.v.e-manager/install-lvemanager-plugin.py -u

But this keeps happening on the servers we have fixed in November. Why?

[skhristich]

Hello Morten,
We are working on this issue. We are expected to yield a beta version next week.