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a question about exceeding limit

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  • a question about exceeding limit

    In the FAQ section,"
    Once a website reaches the limit of resources which has been set, the site will begin to slow down. Once the number of entry processes (apache/http requests is reached), the user will get a 503 error message. The website that is consuming too many resources will stop working but the other tenants on the server will continue to run normal.
    "
    I have two questions now:
    1. when the site begins to slow down, how can I or my customer know it is because of reaching limit?

    2. when a site reaching the limit, the site owner may be sleeping,so will the system send warning email to the webmaster?

  • #2
    1. Your clients can check Resource Usage icon in their control panel, and see CPU utilization. If current CPU utilization is high -- that is the reason for site slow down.
    You as admin can use LVE Manager in your control panel or lve stats to get the same info.

    2. No, we haven implemented email notifications yet.

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    • #3
      > Igor Seletskiy wrote:
      > 1. Your clients can check Resource Usage icon in their control panel, and see CPU utilization. If current CPU utilization is high -- that is the reason for site slow down.
      >
      > You as admin can use LVE Manager in your control panel or lve stats to get the same info.
      >
      > 2. No, we haven implemented email notifications yet.

      As for question 2., don you think it will be easier to troubleshoot if there is any log or warning for which account ever reach limit? Then customer would consider to upgrade vps or dedi server rather than being blind about his website uptime.

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      • #4
        This is something we are working on.

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        • #5
          I guess anyone could create 503 error page and in such case apache will redirect visitor to 503 error page and there visitor could see some alert about resource usage. If customer create own custom 503 page then he could also include there email alert about problem. I think this will work good enough.

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