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Issue with some cron jobs, some website functions since running IM360

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  • Issue with some cron jobs, some website functions since running IM360

    Hi there,

    Ive run into an odd problem with cron scripts failing when called by URL since installing IM360 on my Plesk servers.

    These cron scripts would work if I called them by script location but nor URL. In some cases, adding domain name to hosts file would resolve the issue:

    - backup cron script failed until adding domain name to hosts file
    - website function which outputs PDF started outputting blank PDFs until adding domain name to hosts file
    - cron job called by URL which checks for email stopped working after IM360 installed;
    -- adding domain name to hosts file did not resolve;
    -- changing cron job from URL to script partially worked;
    -- Had to change script file includes to direct path from DOCUMENT_ROOT and this fixed script;
    -- DOCUMENT_ROOT outputs correctly but still didnt work in cron script;

    Im running Plesk 17.x on Centos 7 behind firewall using external>internal IPs.

    Kind of an odd problem but issues started when I started using IM360 and I cant see anything in logs.

    Anyone have any insights or suggestions?

    ---

    IM360 is running great otherwise. I used to get 20-30 high resource usage notifications from Plesk before IM360 and not get none or 1 a day which is fantastic.

    thx
    G

  • #2
    Hi!

    Problems your describing is hard to solve without additional information. Can you please open support ticked to Imunify360 support team and provide mode details on your issues?

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    • #3
      Delete this if you can. I think I had wrong info.

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