Imunify360 Installation Fail on CentOS 6&7

[r45r4]

I have successfully installed ImunifyAV on my DV servers running Centos6 & 7 but neither server will allow me to successfully install Imunify360 on either serrver.

On CentOS 7 I get the following error

ipset v7.1: Cannot open session to kernel.
Your OS virtualization technology openvz has limited support for ipset in containers. Please, contact Imunify360 Support Team.

And on CentOS 6 I get the follow error

Virtuozzo 7 with kernel 3.10.0-327.10.1.vz7.12.8 or later has support for ipset in Containers.
Please upgrade your OpenVZ hypervisor kernel version to 3.10.0-327.10.1.vz7.12.8 or later.

I cant find an answer on how to overcome these installation issues.

[skhristich]

Hello Kurt,
Thank you for reaching out! Please try using this command:

yum install ipset-libs

yum install ipset*

After that, repeat the installation again.
Hope to hear from you soon. Let me know if you have any questions. Thank you.

[kkokoruz]

I ran these installs and unfortunately it did not change my ability to install the application.

[skhristich]

Hello Kurt,
Could you check with your provider (where VPS was purchased): do they prohibit from installing ipset?
If there is such permission from the provider and still does not work: can you open a support ticket https://cloudlinux.zendesk.com/hc/en-us/requests/new so we can take a closer look at your system? You can post the ticket number here and well link this thread to it.
Thank you.

[kkokoruz]

I will check with MediaTemple but in the last server update I saw yum updates. ran those and now I get the following msg. I will follow up with MT but also wanted to post here.

Your OS virtualization technology openvz has limited support for ipset in containers. Please, contact Imunify360 Support Team.

[skhristich]

> I will check with MediaTemple but in the last server update I saw yum updates. ran those and now I get the following msg. I will follow up with MT but also wanted to post here.
>
> Your OS virtualization technology openvz has limited support for ipset in containers. Please, contact Imunify360 Support Team.

Hello Kurt,
Thank you for reaching out! Please execute as follows:

yum -y install ipset ipset-libs

If these packages are already installed so please perform an update:

yum -y update ipset ipset-libs

Thank you.

[skhristich]

I have exact the same problem installing Imunify360 via plesk:

ipset v7.1: Cannot open session to kernel.
Your OS virtualization technology openvz has limited support for ipset in containers. Please, contact Imunify360 Support Team.

[skhristich]

Hello,
Please create a ticket here https://cloudlinux.zendesk.com/hc/en-us/requests/new and technical experts will help you asap.
Thank you.