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  • Problem with Python Selector

    I am trying to move an account that was using the Python Selector to a new one. Apparently when you transfer accounts it does not bring over the modules installed on the old account. I am trying to install them but I get the following error

    I login as the user and then run source /home2/nwcadmin/virtualenv/public__app/2.7/bin/activate

    Code:
    source /home2/nwcadmin/virtualenv/public__app/2.7/bin/activate
    
    (public_app:2.7)[nwcadmin@server101 ~]$ pip install Django==1.9.7
    
    Downloading/unpacking Django==1.9.7
    
    Downloading Django-1.9.7-py2.py3-none-any.whl (6.6MB): 6.6MB downloaded
    
    Installing collected packages: Django
    
    Cleaning up...
    
    Exception:
    
    Traceback (most recent call last):
    
    File "/opt/alt/python27/lib/python2.7/site-packages/pip/basecommand.py", line 122, in main
    
    status = self.run(options, args)
    
    File "/opt/alt/python27/lib/python2.7/site-packages/pip/commands/install.py", line 307, in run
    
    strip_file_prefix=options.strip_file_prefix)
    
    File "/opt/alt/python27/lib/python2.7/site-packages/pip/req.py", line 1440, in install
    
    requirement.install(install_options, global_options, *args, **kwargs)
    
    File "/opt/alt/python27/lib/python2.7/site-packages/pip/req.py", line 674, in install
    
    strip_file_prefix=strip_file_prefix
    
    File "/opt/alt/python27/lib/python2.7/site-packages/pip/req.py", line 906, in move_wheel_files
    
    strip_file_prefix=strip_file_prefix,
    
    File "/opt/alt/python27/lib/python2.7/site-packages/pip/wheel.py", line 215, in move_wheel_files
    
    clobber(source, lib_dir, True)
    
    File "/opt/alt/python27/lib/python2.7/site-packages/pip/wheel.py", line 205, in clobber
    
    os.makedirs(destdir)
    
    File "/opt/alt/python27/lib64/python2.7/os.py", line 157, in makedirs
    
    mkdir(name, mode)
    
    OSError: [Errno 13] Permission denied: /opt/alt/python27/lib/python2.7/site-packages/Django-1.9.7.dist-info
    I have also tried installing the modules via the web interface and modules and it goes to a screen that says Please Wait and never completes.

    Any ideas on what could be wrong?

    Best regards,
    Eric

  • #2
    Eric, please contact our tech support on this matter

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