Problem with PHP-Selector later of update.

[chechincu]

Hi !

I'm working how to sys admin of one server with cpanel and cloudlinux, i have a little of experience management this servers however later of apply some updates the php selector shows this message:

The received data is wrong. Contact support for resolution. Traceback (most recent call last):
File "/usr/share/l.v.e-manager/utils/cloudlinux-cli-user.py", line 16, in
cloudlinux_cli.main()
File "/usr/share/l.v.e-manager/utils/libcloudlinux.py", line 187, in main
endpoint()
File "/usr/share/l.v.e-manager/utils/libcloudlinux.py", line 494, in cl_selector
self.check_php_selector_user_availablility()
File "/usr/share/l.v.e-manager/utils/libcloudlinux.py", line 508, in check_php_selector_user_availablility
import cagefsctl
File "/usr/share/cagefs/cagefsctl.py", line 73, in
import cagefs_without_lve_lib
File "/usr/share/cagefs/cagefs_without_lve_lib.py", line 47, in
sentry_client = init_sentry_client(
^^^^^^^^^^^^^^^^^^^
File "/opt/cloudlinux/venv/lib64/python3.11/site-packages/clsentry/__init__.py", line 29, in init_sentry_client
sentry = UserlandClient(dsn, release=release)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/opt/cloudlinux/venv/lib64/python3.11/site-packages/clsentry/client.py", line 41, in __init__
tags=self._get_user_tags(),
^^^^^^^^^^^^^^^^^^^^^
File "/opt/cloudlinux/venv/lib64/python3.11/site-packages/clsentry/client.py", line 75, in _get_user_tags
'Cloudlinux edition': get_cl_edition_readable(),
^^^^^^^^^^^^^^^^^^^^^^^^^
File "/opt/cloudlinux/venv/lib64/python3.11/site-packages/clcommon/lib/cledition.py", line 250, in get_cl_edition_readable
with open(CL_EDITION_FILE_FOR_USERS, 'r') as f:
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
FileNotFoundError: [Errno 2] No such file or directory: '/opt/cloudlinux/cl_edition'

I tried solve this problem reinstalling the php group, but this problem cointinue.

Could someone help me to solve it ?

Thanks =)

[SRVEG]

Hello,

I have the same problem. Did you find a solution?

[bogdan.sh]

Hi,


Could you please clarify what CL License you are using? Please show the output of:

cldetect --detect-edition

[chechincu]

[root@ares alt]# cldetect --detect-edition
CloudLinux OS Shared Pro

The command only shows CloudLinux OS Shared Pro

[bogdan.sh]

Okay, so you have a right license for this server and it can detect it properly. Since this issue was never reported to our devs before let's just create this file and you will reopen this thread if it repeats.

Please do:

echo "CloudLinux OS Shared Pro" >> /opt/cloudlinux/cl_edition

NOTE for others: This is not a solution, and if you are facing the same issue it's better to create support ticket for us so we can understand the value and investigate in details.

[chechincu]

Perfect !!! Now works fine ! Thanks for your help !! =)

[okcaccw]

I need some help. My site is still on a PHP of 5.6.40. When I click on "learn more about PHP" it takes me to Cloud Linux and says , Good news - CloudLinux already took care about PHP version of your website. ......
but it hasn't it. If I go to my Hosting site and try to update, I can't. What do I do??
Thanks

[bogdan.sh]

I need some help. My site is still on a PHP of 5.6.40. When I click on "learn more about PHP" it takes me to Cloud Linux and says , Good news - CloudLinux already took care about PHP version of your website. ......
but it hasn't it. If I go to my Hosting site and try to update, I can't. What do I do??
Thanks

You have to contact your hosting provider and ask for if they enabled PHP Selector for accounts. If so you can change PHP version from hosting Control Panel.