Announcement

Collapse
No announcement yet.

HTTPSConnectionPool - Down?

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • bogdan.sh
    replied
    The cloudlinux.com itself is hosted separately so it will act differently.

    I confirmed with the infrastructure team and there were no maintenance with the stat-api.cloudlinux.com related host while the ping shows some network issues from that server. No ideas other than temporary network issues. If you see it again let's dive deeper into the network troubleshooting with:

    Code:
    mtr -n -r -c100 stat-api.cloudlinux.com

    Anyway, glad to see it's resolved now.

    Leave a comment:


  • tom9909
    replied
    Interestingly enough I just refreshed the dashboard and the error is no longer there. It seems the curl response may not be related?

    I’m not sure what caused the issue yesterday; I did have an error in MySQL Governor that seems to be resolved as well, so it may have been related.

    In any case, I'm glad it's working now. Thank you for your assistance!

    Leave a comment:


  • tom9909
    replied
    I can curl to cloudlinux.com without issue though...
    Click image for larger version

Name:	2024-09-24 10_27_34-WHM [whm3] Terminal - 122.0.17.png
Views:	112
Size:	7.0 KB
ID:	40271

    Leave a comment:


  • tom9909
    replied
    bogdan.sh Thank you, it seems that curl isn't getting a response. Out of curiosity, I ran the same command on my Windows computer and got a similar response. Both are separate environments, internet providers etc. Any ideas?

    Click image for larger version

Name:	CL.png
Views:	111
Size:	20.5 KB
ID:	40268
    Click image for larger version

Name:	Windows.png
Views:	97
Size:	18.9 KB
ID:	40269

    Leave a comment:


  • bogdan.sh
    replied
    Hi,
    Is it happening in admin CL Manager?
    Services are up and running on our side, maybe it's some kind of firewall on your server. Please show the output of the following commands from it:

    Code:
    ping stat-api.cloudlinux.com
    
    curl stat-api.cloudlinux.com
    Basically, the 404 is normal since it should not be browsable.

    Leave a comment:


  • tom9909
    started a topic HTTPSConnectionPool - Down?

    HTTPSConnectionPool - Down?

    Is CloudLinux down atm?

    In CL Manager I'm getting the following message:

    HTTPSConnectionPool(host='stat-api.cloudlinux.com', port=443): Read timed out. (read timeout=60)

    When i browse to stat-api.cloudlinux.com it says 404: Not Found

    Not sure whats going on
Working...
X