Originally posted by SRVEG
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Reboot your system to update the kernel
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I worry the only way to be sure is to have us checking the issue in place. Please create a support ticket for us.
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[root@srv9 ~]# awk -F\' '$1=="menuentry " {print i++ " = "$2}' /etc/grub2.cfg
0 = System setup
Why don't the rest of the options appear?
[root@srv9 ~]# yum list kernel
This system is receiving updates from CloudLinux Network server.
Last metadata expiration check: 0:05:48 ago on Sat 14 Oct 2023 03:07:16 AM GMT.
Installed Packages
kernel.x86_64 4.18.0-477.21.1.el8_8 @anaconda
kernel.x86_64 4.18.0-477.27.2.el8_8 @baseos
kernel.x86_64 1:4.18.0-477.21.1.lve.1.el8 @cloudlinux-x86_64-server-8
[root@srv9 ~]#
[root@srv9 ~]# rpm -qa |grep -i kernel
kernel-core-4.18.0-477.21.1.lve.1.el8.x86_64
kernel-modules-4.18.0-477.27.2.el8_8.x86_64
kernel-tools-4.18.0-477.21.1.lve.1.el8.x86_64
kernel-core-4.18.0-477.21.1.el8_8.x86_64
kernel-core-4.18.0-477.27.2.el8_8.x86_64
kernel-modules-4.18.0-477.21.1.el8_8.x86_64
kernel-tools-libs-4.18.0-477.21.1.lve.1.el8.x86_64
kernel-modules-4.18.0-477.21.1.lve.1.el8.x86_64
kernel-headers-4.18.0-477.21.1.lve.1.el8.x86_64
kernelcare-2.82-2.el8.x86_64
kernel-4.18.0-477.21.1.el8_8.x86_64
kernel-4.18.0-477.27.2.el8_8.x86_64
kernel-4.18.0-477.21.1.lve.1.el8.x86_64
Last edited by SRVEG; 10-14-2023, 03:13 AM.
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Where this server is hosted? In case of OVH you might want to use this solution: https://cloudlinux.zendesk.com/hc/en...ith-OVH-server
Otherwise as the issue is pretty complicated please consider creating ticket for us so we can help you faster.
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[root@srv9 ~]# ls -la /boot
total 599336
dr-xr-xr-x. 6 root root 4096 Oct 13 13:29 .
dr-xr-xr-x. 18 root root 4096 Oct 13 14:34 ..
-rw-r--r--. 1 root root 200352 Aug 10 21:01 config-4.18.0-477.21.1.el8_8.x86_64
-rw-r--r-- 1 root root 200475 Sep 6 02:17 config-4.18.0-477.21.1.lve.1.el8.x86_64
-rw-r--r--. 1 root root 200362 Sep 29 15:29 config-4.18.0-477.27.2.el8_8.x86_64
drwx------ 3 root root 16384 Jan 1 1970 efi
drwx------. 4 root root 4096 Oct 13 13:54 grub2
-rw-------. 1 root root 100131765 Sep 10 07:16 initramfs-0-rescue-589c26a5dde74cb6b5f0ddb25389251b.img
-rw-------. 1 root root 105512810 Oct 13 13:02 initramfs-0-rescue-6b52f5cfc01940f8b2bfbc64fab11f52.img
-rw-------. 1 root root 64336835 Oct 13 12:58 initramfs-4.18.0-477.21.1.el8_8.x86_64.img
-rw-------. 1 root root 29967360 Oct 13 13:00 initramfs-4.18.0-477.21.1.el8_8.x86_64kdump.img
-rw------- 1 root root 107241190 Oct 13 13:29 initramfs-4.18.0-477.21.1.lve.1.el8.x86_64.img
-rw-------. 1 root root 105049467 Oct 13 13:02 initramfs-4.18.0-477.27.2.el8_8.x86_64.img
-rw------- 1 root root 32501760 Oct 13 13:11 initramfs-4.18.0-477.27.2.el8_8.x86_64kdump.img
drwxr-xr-x. 3 root root 4096 Sep 10 07:14 loader
drwx------. 2 root root 16384 Oct 13 12:57 lost+found
lrwxrwxrwx. 1 root root 52 Sep 10 07:14 symvers-4.18.0-477.21.1.el8_8.x86_64.gz -> /lib/modules/4.18.0-477.21.1.el8_8.x86_64/symvers.gz
lrwxrwxrwx 1 root root 56 Oct 13 13:28 symvers-4.18.0-477.21.1.lve.1.el8.x86_64.gz -> /lib/modules/4.18.0-477.21.1.lve.1.el8.x86_64/symvers.gz
lrwxrwxrwx. 1 root root 52 Oct 13 13:01 symvers-4.18.0-477.27.2.el8_8.x86_64.gz -> /lib/modules/4.18.0-477.27.2.el8_8.x86_64/symvers.gz
-rw-------. 1 root root 4451107 Aug 10 21:01 System.map-4.18.0-477.21.1.el8_8.x86_64
-rw------- 1 root root 4451335 Sep 6 02:17 System.map-4.18.0-477.21.1.lve.1.el8.x86_64
-rw-------. 1 root root 4450411 Sep 29 15:29 System.map-4.18.0-477.27.2.el8_8.x86_64
-rwxr-xr-x. 1 root root 10843912 Sep 10 07:15 vmlinuz-0-rescue-589c26a5dde74cb6b5f0ddb25389251b
-rwxr-xr-x. 1 root root 10848008 Oct 13 13:02 vmlinuz-0-rescue-6b52f5cfc01940f8b2bfbc64fab11f52
-rwxr-xr-x. 1 root root 10843912 Aug 10 21:01 vmlinuz-4.18.0-477.21.1.el8_8.x86_64
-rw-r--r--. 1 root root 173 Aug 10 21:01 .vmlinuz-4.18.0-477.21.1.el8_8.x86_64.hmac
-rwxr-xr-x 1 root root 10842752 Sep 6 02:17 vmlinuz-4.18.0-477.21.1.lve.1.el8.x86_64
-rw-r--r-- 1 root root 177 Sep 6 02:16 .vmlinuz-4.18.0-477.21.1.lve.1.el8.x86_64.hmac
-rwxr-xr-x. 1 root root 10848008 Sep 29 15:29 vmlinuz-4.18.0-477.27.2.el8_8.x86_64
-rw-r--r--. 1 root root 173 Sep 29 15:29 .vmlinuz-4.18.0-477.27.2.el8_8.x86_64.hmac
[root@srv9 ~]# grubby --default-kernel
/boot/vmlinuz-4.18.0-477.21.1.lve.1.el8.x86_64
[root@srv9 ~]#
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Not see any error
[root@srv9 ~]# awk -F\' '$1=="menuentry " {print i++ " = "$2}' /etc/grub2.cfg
[root@srv9 ~]#
not output
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Indeed, somehow the CloudLinux kernel was not loaded. Were there any errors during the installation?
The first option to try is to check the defaults per this article: https://cloudlinux.zendesk.com/hc/en.../115004534329/ . Let me know how it goes.
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> 'running_version' => '4.18.0-477.27.2.el8_8.x86_64',
> 'running_latest' => '',
> 'has_kernelcare' => 0,
> 'boot_version' => '4.18.0-477.21.1.lve.1.el8.x86_64',
> 'reboot_required' => 1,
> 'update_available' => undef
>
>
>
> data:
> details:
> kernel:
> boot_version: 4.18.0-477.21.1.lve.1.el8.x86_64
> running_version: 4.18.0-477.27.2.el8_8.x86_64
> needs_reboot: 1
> metadata:
> command: system_needs_reboot
> reason: OK
> result: 1
> version: 1
>
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[root@srv9 ~]# uname -rv
4.18.0-477.27.2.el8_8.x86_64 #1 SMP Fri Sep 29 08:21:01 EDT 2023
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Hi,
What the kernel is booted now? What is the output of:
Code:uname -rv
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Reboot your system to update the kernel
Hello
After install cloudlinux than reboot server
still see
Reboot your system to update the kernel.
If this message is displayed after reboot, please contact support
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